Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.rockyroark.com (the “Site”).


Personal Information Collection

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.


Functional and Required Cookies:

  • Crumb (Full Session) - Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in. 

  • RecentRedirect (30 minutes) - Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • CART (2 weeks) - Shows when a visitor adds a product to their cart

  • hasCart (2 weeks) - Tells Squarespace that the visitor has a cart

  • SiteUserInfo (3 years) - Identifies a visitor who logs into a customer account

  • SiteUserSecureAuthToken (3 years) - Authenticates a visitor who logs into a customer account

  • Commerce-checkout-state (Session) - Stores state of checkout while the visitor is completing their order in PayPal

  • squarespace-popup-overlay (Persistent) - Prevents the Promotional Pop-Up from displaying if a visitor dismisses it

  • squarespace-announcement-bar (Persistent) - Prevents the Announcement Bar from displaying if a visitor dismisses it


Analytics and Performance Cookies

  • ss_cid (2 years) - Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cvr (2 years) - Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cvisit (30 minutes) - Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cvt (30 minutes) - Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cpvisit (2 years) - Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cookieAllowed (30 days) - Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies


How Is Your Personal Information Used

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with all of our amazing customers & screen for potentially risky activity or fraud.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).


Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use PayPal & Stripe for purchasing--you can read more about how PayPal & Stripe uses your Personal Information here: https://www.paypal.com/us/webapps/mpp/ua/privacy-fullhttps://stripe.com/privacy-shield-policy

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


Changes


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact Me

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@rockyroark.com